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AI sales agent vs chatbot in WordPress
Sales + AI
AI sales agent vs chatbot in WordPress
A chatbot answers questions. A sales agent can also understand intent, capture context and guide the next step.
Chatbot
Useful for FAQs, navigation and simple answers.
Sales agent
Adds lead capture, scoring, automation, follow-up and connection to commercial outcomes.
When to use each
If you only need informational support, a chatbot may be enough. If you need measurable opportunities and commercial continuity, an agent workflow adds those capabilities.