Birlo

License and Support FAQ

General help

License and Support FAQ

General answers about licenses, activations, updates and support for Birlo products.

Where can I find my license key?

The key appears in the order email and in My Account → Licenses and Downloads.

Can I move a license to another domain?

Yes. Deactivate the previous installation and activate the new one, respecting the site limit included in your plan.

How do I receive updates?

Supported editions show new releases through the standard WordPress updater when the corresponding license is active.

What happens when a license expires?

Licensed features and services require a valid license. Exact post-expiry behavior depends on the product and is documented on its product page.

What if the license server is temporarily unavailable?

Products using signed entitlements may provide a temporary grace period. Duration and conditions are documented per product.

What does support include?

Support covers product operation and installation issues under an active license.