Troubleshooting

Troubleshooting

No availability is shown

Check capacity, dates, blocks, existing bookings, restrictions and pricing rules.

Emails are not arriving

Check SMTP, sender details, spam folders, logs and WP-Cron.

iCal is not synchronizing

Check the URL, logged errors, last run and WP-Cron.

Check-in is not allowed

Review traveler details, occupancy, room assignment, payments and pre-check-in.

Closing or invoicing is not allowed

Review the balance, folio, stay status and financial checks.

An update is not appearing

Check the license, activated domain and connectivity with birlo.es.